(4.5 / 5)6+ Ratings

Matomo Reviews

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Overall Rating

4.5
6 Reviews
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About Matomo

Matomo (formerly known as Piwik) is a free, open-source web analytics platform that provides detailed reports on website visitors and their interactions. It offers a comprehensive range of features, including real-time analytics, customizable dashboards, and e-commerce tracking. Matomo emphasizes data ownership and privacy, ensuring that users retain full control over their data. It supports multi-website management and is highly customizable to meet various business needs. Matomo is recognized for its user-friendly interface and extensive integration capabilities with other technologies.

Matomo Pros & Cons

Pros of Matomo:

  • Data Ownership: Matomo allows users to own 100% of their data, with no risk of it being accessed or used by third parties.
  • Privacy Focus: Prioritizes visitors' privacy over advertising needs, making it a preferred choice for those concerned about data privacy.
  • Customization: Offers extensive customization options, including the ability to create custom dimensions, segments, and run manual queries on the database.
  • Heat Map and Scroll Map Tools: Provides visual insights into how visitors navigate and scroll through websites, helping with optimization.
  • Self-Hosted Option: The self-hosted version is free to use, giving users complete control over their data and the flexibility to tailor the platform to their needs.
  • Advanced Tracking Features: Supports advanced tracking features like form analytics, A/B testing, and SEO vital checks.
  • Compliance: Compliant with GDPR, PECR, and CCPA regulations, making it suitable for businesses in various regions.

Cons of Matomo:

  • Complexity: The self-hosted version can be complex to manage, requiring technical expertise to install and configure properly.
  • Limited Features in Basic Plan: The basic plan has limitations on tracking abilities, such as 150 goals, 100 segments, and 30 custom dimensions.
  • Cost of Cloud Plans: Cloud plans can be expensive, especially the higher-tier plans, which may not be feasible for all budgets.
  • Smaller Community: Compared to Google Analytics, Matomo has a smaller community size, which might limit the availability of support and resources.
  • Maintenance Requirements: Requires regular maintenance to ensure optimal performance, which can be time-consuming for some users.

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Matomo Customer Reviews (6)

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Fulgenzia Loggia
Fulgenzia Loggia
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Jul 17, 2024
Kristin Freeh
Kristin Freeh
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Jul 15, 2024
Elizabeth Burrows
Elizabeth Burrows
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Jul 13, 2024
Donald Springer
Donald Springer
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Jul 12, 2024
Nouel Langelier
Nouel Langelier
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Jul 12, 2024
Victor Epp
Victor Epp
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Jul 11, 2024

Matomo Customer’s Q&A

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Matomo Features and Benefits

Matomo (formerly known as Piwik) is a powerful web analytics platform that offers numerous key features and benefits for website owners and businesses.

Data Ownership and Privacy: One of the most significant advantages of Matomo is that it allows website owners to retain full ownership and control over their data. Unlike some other analytics tools, Matomo ensures that your data stays on your servers, providing better data privacy and compliance with data protection regulations.

Open Source and Customizability: Matomo is an open-source solution, which means the source code is freely available for anyone to use, modify, and customize according to their needs. This flexibility allows businesses to adapt the platform to their specific requirements, making it a versatile choice for various types of websites and industries.

Real-time Analytics: Matomo offers real-time analytics, enabling website owners to monitor their site’s performance as it happens. This immediate feedback helps in making timely decisions, tracking marketing campaigns, and responding to emerging trends quickly.

Comprehensive Tracking: Matomo provides comprehensive tracking of visitor activities on your website. It covers essential metrics such as page views, unique visitors, bounce rates, and conversion rates. Additionally, it supports tracking across multiple devices and platforms, providing a holistic view of user behavior.

Customizable Dashboards and Reports: With Matomo, users can create customized dashboards and reports, tailored to their specific needs. This feature allows businesses to focus on the most relevant metrics and data, providing clear insights into the website’s performance and user engagement.

E-commerce Analytics: For online businesses, Matomo offers specialized e-commerce analytics to track product performance, sales, and conversion funnels. This information helps in understanding customer behavior and optimizing the online shopping experience.

Goal Tracking and Conversion Optimization: Matomo allows you to set up goals and track conversions, such as form submissions, sign-ups, or downloads. This feature is invaluable for businesses looking to optimize their website’s performance and drive specific actions.

User Segmentation: Matomo enables user segmentation based on various criteria such as demographics, traffic sources, and behaviors. This segmentation helps in understanding different user groups and tailoring marketing strategies accordingly.

Multi-Website Management: For organizations with multiple websites, Matomo offers multi-website management from a single dashboard. This centralized control simplifies data analysis and reporting for all the websites under one account.

Matomo Pricing

Matomo offers a variety of pricing plans, including both free and paid options:

  • Free Version: Matomo is free and open-source software, available for download and self-hosting. This version includes basic features and is suitable for small projects and non-commercial use.
  • Cloud Plans: Matomo Cloud offers a free 30-day trial. After the trial, you can choose from several paid plans, including:
    • Essential: $9 per month (based on monthly pageviews)
    • Business: $29 per month (based on monthly pageviews)
    • Enterprise: Custom pricing based on specific requirements and monthly traffic.
  • On-Premise Plans: Matomo On-Premise has various paid bundles, including the Content Optimization Bundle ($579 per installation), Growth Bundle ($1,149 per installation), and Premium Bundle ($1,499 per installation). There is also an Email Support Subscription option for $2,090 per installation.

For more detailed information, visit the Matomo pricing page at matomo.org/pricing.

Payment Method

Matomo.org supports Credit card payments (Visa, Mastercard, American Express) and PayPal for purchasing plugins. Payments are processed via Braintree, a PayPal company, ensuring safe and secure transactions. No credit card or payment details are stored on Matomo's servers.

Matomo FAQs

FAQ

Matomo Alternatives

Here are the top 10 Matomo alternatives:

  1. Usermaven: Known for its privacy-first platform, ease of use, and advanced user behavior insights. It is ideal for digital marketers, product managers, and e-commerce businesses.

  2. Fathom Analytics: A simple, privacy-focused analytics tool that emphasizes ease of use and data protection. It is suitable for small to medium-sized businesses and privacy-conscious website owners.

  3. Plausible: A lightweight and privacy-focused web analytics tool that provides detailed reports on visitor behavior. It is designed for both webmasters and marketers who need an easy-to-use platform.

  4. Google Analytics: A robust and popular free web analytics software that provides rich insights into website traffic, visitors, and marketing efforts. It is widely used but can be complex for beginners.

  5. Piwik PRO: An enterprise-focused analytics tool built on the open-source project Piwik. It offers web and product analytics, tag manager, and consent manager, making it suitable for businesses in strict regulatory environments.

  6. Heap.io: A simple tool that helps in identifying blind spots in user behavior, making it easier to improve the digital experience. It is ideal for those starting with web analytics.

  7. Simple Analytics: A web analytics plugin that provides easy-to-read dashboards for site performance, traffic data, and tweet data. It offers customizable dashboards and raw data access via JSON API or CSV format.

  8. Clicky: A real-time web analytics tool that provides detailed visitor information and advanced features like heatmaps. It is suitable for small to medium-sized websites looking for detailed, real-time data.

  9. Open Web Analytics (OWA): A free, open-source web analytics software that can be hosted on your own server. It offers valuable insights but may lack the user-friendliness of more polished platforms.

  10. PostHog: A tool that combines multiple functionalities, including web and product analytics, session replay, and A/B testing. It is particularly useful for product and engineering teams, offering a generous free tier and transparent pricing.

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